Policies and Frequently Asked Questions

  • Check in 3:00-8:00 pm. Check out 11:00 am.
  • Office Hours. Our office opens a little after 8:30 am and closes at 9:00 pm during the summer and between 8:00 and 9:00 pm in the winter. You can make reservations online 24 hours a day.
  • Quiet Time. The Inn’s quiet hours are 9:00 pm – 8:00 am.
  • Tax. Our published rates do not include Santa Barbara’s lodging tax. Currently, the Bed Tax rate is 12% plus $2.25 per night, per room.
  • Minimum Stays. We have a two-night minimum on weekends. Some holidays and UCSB Graduation weekend ($75 non-refundable deposit) require a three-night minimum stay. Please call to determine if your planned dates are subject to a minimum stay.
  • Cancellation. Reservations for stays of less than one week must be cancelled 72 hours (3 days) prior to the check-in time on your scheduled date of arrival. Reservations for stays of 7 days or longer require (7 days) cancellation notice.  Holidays require a 2 week cancellation notice.  Please read your confirmation letter. Should you cancel your reservation without appropriate notice, you will be charged one night’s rent plus tax. No-shows, early departures and delayed arrivals are considered cancellations and will be treated as such. All cancellations, whether by phone or email, will be given a cancellation number.  Be sure to receive and keep this number.
  • Payments. All balances are due in full at check-in. Please bring a photo ID with a valid matching credit card. We regret that we cannot accept payment by unpersonalized prepaid/gift credit cards. Rooms may be held with Visa or MasterCard. We cannot take a phone reservation with American Express.
  • Dogs. Our pet fee is $10 per dog, per night. Dogs cannot be left unattended in guest rooms. Please see our Dogs Welcome page for more important information about our pet policies.
  • Rates. Published rates are subject to change without notice.

Answers to Frequent Inquiries:

  • All guest rooms are dog friendly
  • All guest rooms have private bathrooms
  • 9 of our 12 guest rooms have fully equipped kitchens. The others all have small refrigerators, microwaves ovens, coffee makers, dishes and silverware.
  • Our Inn is too small and quiet to accommodate large groups.
  • We offer special rates for extended stays, as well as weekly and monthly rates. (Weekly and monthly rates available from November 1 – February 28.)
  • We are a small and quiet Inn and our guests are here to relax and unwind. Please be courteous and respect the quiet time of 9:00 pm-8:00 am. We also ask that guests do not host in-room parties.
  • To allow our staff to enjoy the holidays with their family we do not provide housekeeping services, or check-in/check-out services on Thanksgiving and Christmas Day. We are closed on Thanksgiving and Christmas Day.