The Beach House Inn: Policies

General Policies


Check-In and Check-Out Policies

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM

Property and Cancellation Policies

Free cancellation is allowed up to 72 hours before arrival from October through May, and up to 48 hours before arrival from June through September. Late cancellations may result in a charge of one night’s room rate or the full stay. No-shows will be charged the full reservation amount. Non-refundable rates cannot be cancelled or modified after booking.

Terms and Conditions

Reservations & Booking

  • Reservations require a valid credit card at the time of booking.
  • Room availability is subject to change until confirmed.
  • Rates are per room, per night, unless otherwise stated.
  • The Beach House Inn reserves the right to cancel unconfirmed or fraudulent bookings.

Check-In / Check-Out Details

  • Check-in time is 3:00 PM; check-out is 11:00 AM.
  • Guests staying in a room beyond check-out time will be subject to additional charges up to and including a fee equal to the daily booking rate.
  • Early check-in and late check-out are subject to availability and may incur additional charges.
  • Extended stays beyond the original booking and reservation are subject to availability and at the sole discretion of The Beach House Inn.
  • Valid government-issued photo ID is required at check-in.
  • Guests must be at least 18 years of age to reserve a room and check in.
  • No guest may reserve a room or remain in a room for more than 25 consecutive days.

Payment Information

  • Full payment is required at the time of booking.
  • The Beach House Inn may place a credit card hold/authorization for incidentals and at check-in.
  • Accepted payment is limited to credit or debit card.

Reservation Modifications

  • Changes to reservations are subject to availability and rate differences.
  • Some promotional or discounted rates may be non-modifiable.

Guest Conduct & Rules

  • Guests are responsible for the behavior of all visitors to their room.
  • Disruptive, illegal, or abusive behavior may result in immediate eviction without refund.
  • Guest rooms are 100% non-smoking. Violations of this policy will result in a $500.00 cleaning fee.
  • The Beach House Inn is strictly a drug-free property. With the exception of individually prescribed medications, anyone found using or possessing drugs on the property will be subject to immediate eviction and potential prosecution by the applicable law enforcement agencies.
  • Unauthorized parties or gatherings are prohibited.

Common Area & Courtyard Guidelines

  • The courtyard area is for the use of The Beach House Inn guests only. Guests will be allowed up to four non-guest invitees for periods of not longer than four hours at a time.
  • The courtyard is adjacent to all guest rooms; loud noises (85 decibels or higher) are not allowed. This includes, but is not limited to, music devices, external speakers, musical instruments of any kind, fireworks, etc.
  • The outdoor grills are provided for guest use only on a first-come, first-served basis. Instructions for the use of grills are provided in each room. The Beach House Inn does not supply cooking utensils. No other gas, fuel, electric, charcoal or wood burning devices are permitted.
  • Children under 14 years of age in the courtyard must be accompanied by an adult.

Damages & Liability

  • Guests are financially liable for any damage caused to The Beach House Inn property.
  • The Beach House Inn is not responsible for loss, theft, or damage to personal belongings.
  • Guests are solely responsible for any valuables.
  • The Beach House Inn is not responsible for any personal items left behind at check-out time. Guests must promptly inform The Beach House Inn of any items left behind. If property is unclaimed after thirty days, The Beach House Inn may dispose of such personal items in accordance with local and state law.

Pet Policy

  • Except for certified service animals, The Beach House Inn is unable to accommodate pets.
  • Unauthorized pets will result in an additional minimum cleaning fee of $250 per animal.

Parking Rules

  • Guest parking is located at the rear of the property.
  • The Beach House Inn is not responsible for any damage, vandalism, vehicle or personal property theft.
  • Vehicles must be in good repair with no leaking fluids.
  • Guests are allowed one passenger vehicle per guest room.
  • RVs, large passenger vans, buses, and trailers are not permitted.
  • Vehicles must be removed on the day of check-out.
  • Violation of the parking policies may result in the vehicle being towed from the property.

Room Usage

  • Rooms are for personal use only; subletting or commercial use is prohibited.
  • Maximum occupancy limits apply per room.
  • The Beach House Inn staff, agents, or representatives may enter the room for housekeeping, maintenance, or safety purposes.

Force Majeure

The Beach House Inn is not liable for service disruptions caused by events beyond its control such as natural disasters, strikes, government actions, etc.

SMS and Text Messaging Policy

We use a guest messaging platform to communicate with you regarding your stay. By providing your phone number during the booking process, you consent to receive text messages from the property.

  • Purpose: Text messaging may be used to send check-in instructions, access information, room readiness updates, and to respond to your requests during your stay.
  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive. You will receive a final confirmation message, after which no further SMS messages will be sent.
  • Help: If you experience issues or need assistance, you may reply HELP or contact the front desk directly.
  • Privacy of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

We have built our site with ADA compliance in mind and have utilized available tools such as Google Chrome’s ADA compatibility diagnostic tools. If you have difficulty navigating our website or booking a reservation, we ask you to contact us via telephone or email and we will be happy to assist you. Our property is ADA compliant and features both in-room and on the property ADA Compliant features. See our list below.

The Beach House Inn

320 W. Yanonali Street
Santa Barbara, California 93101
stay@thebeachhouseinn.com

We work very hard to provide an easy-to-use online experience for all. We believe all of our website visitors should be able to easily research online on https://thebeachhouseinn.com/ regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software. If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at stay@thebeachhouseinn.com

Property Accessibility Features

Our property has two ADA Compliant King Deluxe suites available to the public. These rooms include these ADA Compliant features:

  • ADA communication phone
  • ADA doors
  • ADA light switches and plugs at ADA-compliant heights
  • Grab bars in restroom
  • ADA roll-in shower with bench and grab bars
  • ADA stove and hood
  • ADA countertops and cabinets

Our property/common areas include these ADA Compliant features:

  • We have new ADA compliant sidewalks adjacent to the two ADA rooms.
  • We have designated parking for the disabled in close proximity to the ADA compliant rooms.

If you have any specific questions about the property and your ability to stay here, please contact us directly. We’d be happy to assist in answering your questions and hope to welcome you soon.

Website Accessibility Features

This website for The Beach House Inn is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our inn’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Web Content Accessibility Guidelines (WCAG) 2.0, which explains the reasons behind each guideline.
Section 508, Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.

  • HERE’S WHAT WE BELIEVE ABOUT USER PRIVACY AND DATA PROTECTION
  • User privacy and data protection are a necessity and our duty
  • We have the duty of protecting personal data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We dislike spam as much as you do!
  • We will never sell, rent or distribute your personal data
  • We will not make your personal information public without your consent. Your personal information (name) will be made public only if you wish to make a comment or review on the website.

Relevant Legislation

Along with our business and internal computer systems, our website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

What Personal Information We Collect And Why

Below is a description of what information is collected and reasons for collecting it. The categories of information collected are as follows:

  • SITE VISIT TRACKERS
    Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.
    Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
    In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
  • REVIEWS AND COMMENTS
    Should you choose to add a comment or review on our site, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below.
    Your comments and the associated personal data will remain on this site until we see fit to either
    • Remove the comment or
    • Remove the blog post.

    NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

  • FORMS AND EMAIL NEWSLETTER SUBMISSIONS ON THE WEBSITE
    If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company’s services for the sole purpose of email marketing or until you specifically request removal from the list.
    You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
    Listed below are the pieces of information that we may collect as part of servicing requests on our website:
    • Name
    • Email ID
    • Phone
    • Mobile
    • Address
    • City
    • State
    • Postal Code
    • Country
    • IP Address

    We do not sell your personal information to third parties. We may share a limited amount of data with listed Third-Party data processors only towards servicing your requests or improving our offering.

  • EMAIL LINKS
    We only receive an email when a user mails us using an email link. There are no third-party data processors or intermediaries involved.
    The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
  • REVENUE RECOVERY EMAILS
    As part of the Revenue Recovery model, we work with re-marketing service companies to send notification messages if you have abandoned your cart without making a purchase. This is for the sole purpose of reminding customers to complete the purchase if they wish to. The re-marketing service companies do a real-time capture of your email ID and cookies to send an email invite to complete the transaction if the customer abandons the cart. However, the email ID of the customer is deleted from their database as soon as the purchase is complete.
  • “DO NOT SELL MY DATA” – WHY WE DON’T HAVE IT ON THIS WEBSITE
    We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors and hence the “Do not sell my data” opt-out button is optional on our website. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications. If you wish to access or erase your personal information, you can do so by submitting your details here.
  • IMPORTANT NOTICE FOR MINORS SHARING PERSONAL INFORMATION
    If you are under 16 years of age you MUST obtain parental consent before:
    • Submitting a form
    • Posting a comment on our blog
    • Subscribing to our offer
    • Subscribing to our email newsletter
    • Making a Transaction
  • ACCESSING/DELETING PERSONAL INFORMATION
    Should you wish to view or delete your personal information, please email us here with the email address used, your name and deletion request. Alternatively, you can fill out the form at the bottom of this page to view and/or delete your data stored with us

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above. If you request for your Personal information to be deleted with us, the request will also be forwarded to the parties below:

Cookie Policy

This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:

  • ESSENTIAL COOKIES AND SIMILAR TECHNOLOGIES
    These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allow a navigation experience that is consistent and optimal to the user’s network speed and choice of device.
  • ANALYTICS COOKIES AND SIMILAR TECHNOLOGIES
    These collect information about your use of our websites and apps and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
  • TRACKING, ADVERTISING COOKIES AND SIMILAR TECHNOLOGIES
    We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online advertising based on your previous web browsing activity. Cookies are placed on your browser which will store details of websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites that use the same advertising networks.
    We may also use cookies and similar technologies to provide you with advertisements based on your location, offers you click on, and other similar interactions with our websites and apps.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes To Our Privacy Policy

This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.